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Store Info / Help

Welcome to our Store Info and Help page! If you have a question concerning billing, tracking, or want to send us a question or gobo image, please try looking under your account information - found on the left hand side of the screen. A help form is located there, or you may scroll down to view it. Due to recent warehouse drop ship fees we do have a $25.00 minimum on orders.

UPS disclaimer (.pdf format)



		Contact and Store Hours

Online store open: 24 hours. Sales office open: 9am-5pm.
Email: advisor@stagelightingstore.com
Phone: (904) 688-0382

Please click here for more information.



		Payment Methods

We accept Master Card, Visa, American Express and Pay Pal. Please click for information on check and Purchase Orders.

Please click here for more information.



		Tax Information

If you live in Florida, we are required to collect sales tax.

Please click to view exceptions to this rule.

Please click here for more information.



		Return Policy

Accepted within the first 30 days of purchase date with a 25% restocking fee. Shipping charges are non-refundable.

Please click here for more information.



		Terms and Conditions

The terms and conditions you, the customer, agree to when you purchase any item from this site.

Please click here for more information.



		Shipping

Click here to view shipping maps to assist you with selecting your ship time.

Please note that any shipments that do go internationally there will be a 5 to 7 business day lag time on shipping.

Please click here for more information.



		Help Form

Contact an Advisor

Please click here for more information.